Manages bookings.And brings them in

How it works, at a glance

You post, a follower books with the promotion applied and Omakasia counts that booking for that post

Six questions and the posts are ready

What you offer, on what, which days, what times, how many tables and who gets it. Then you pick the networks and review each post

1. For the quiet day, a promotion in six questions
2. What you offer: a discount, a 2-for-1 or a gift
3. On what: the whole menu or some families
4. Which days
5. What times: only the ones you want to fill
6. How many tables
7. Who gets it: only whoever books with it
8. On the right, what your guest will see when booking
9. And now, let people know: you pick the networks
10. Slinky writes the copy and builds the images with your photos. You review them one by one and post them

The post editor

Filters, adjustments, crop, text, badge and template. What you download is exactly what you see

1. And every post, your way: “Edit design”
2. Filters made for food, not generic ones
3. Adjustments: light, warmth, vignette… or “Enhance”
4. Text: four typefaces, size, colour and alignment
5. A badge: “New”, “Today”, “Last ones”, “This weekend only”…
6. Four templates: Poster, Editorial, Polaroid and Minimal
7. One design for every network: Instagram post and story, Facebook, TikTok and X
8. And “powered by Omakasia” on every post
9. You save the design. What you download is exactly what you see

Last tables, in a moment

The story, exactly as it will look, with its link

1. Last tables: tell your followers there are tables left today
2. No discount: your price doesn't change
3. You pick the hours you want to fill. You see how many free tables are left at each one
4. The story, exactly as it will look, with the booking link

The prize, the days and post

On the day you press Draw and it's recorded

1. A prize draw that brings bookings
2. Three types: book and enter, sign up or the prize draw of the month
3. The prize and the days that count
4. The line your guest will read, and what it costs you
5. When you save, its posts for each network, each with its own link. On the day you press Draw and it's recorded

Results by action and by partner

Bookings and diners each action brings in, day by day, and who made it: your agency, your community manager, your ambassadors or your team

Describe your dining room and Slinky draws it

Six tables for two, three for four and a terrace: Slinky creates the floor plan, groups the tables that can be joined for larger parties and leaves it ready to review. Any change can be undone instantly

The booking, step by step on a phone

1. Guests book from your website, your public profile or your Instagram
2. Number of guests
3. Only days with availability can be chosen
4. Booking type, each with its own duration
5. Only times with an available table appear
6. Guest details
7. Confirmation
8. Booking confirmed by email and, if the guest agrees, by WhatsApp. No commission

By phone: the table, assigned for you

1. Friday, 20:40. Floor plan: green for seated tables, blue for expected arrivals
2. Service timeline, table by table. The red line marks the current time
3. Phone booking: table for two at 22:15
4. Guests and time
5. Omakasia assigns the free table that fits best
6. Name and a note for the floor team
7. Create booking
8. Booking created and synced across every device in the venue

Booking types

À la carte, 2 h in the dining room. Omakase menu, 2 h 30 min. Chef's counter, 2 h 30 min at the counter. Kura private room, 3 h. In the same order the customer sees them

WhatsApp confirmation and reminder

From your venue's number, if the customer agrees. Or by email, with the event for their calendar

Find a gap: short slots, on sale

1. Friday is full: every table is booked at 21:30. Before that, there are gaps of an hour and a half
2. On your website, a guest looks for a table for two that Friday
3. At the standard duration it doesn't fit. Find a gap offers them the free slots between bookings
4. They accept the time to leave the table and enter their details
5. Confirms the booking
6. And it appears on your timeline straight away, 20:00 to 21:30, just before the 21:30 booking
7. One more table sold on a full service

Gaps now: walk-ins and phone bookings

1. A walk-in arrives or the phone rings: which table can you offer?
2. Gaps now answers with two details
3. Guests and time: two, now
4. Free table and until when: the walk-in is seated without affecting any booking
5. Four at 21:15?
6. If there's no room, it suggests the closest option. And books it with one tap

Payment confirmed, booking confirmed

If the customer doesn't pay in time, you decide whether the booking is kept or released

Sign-up from the widget

1. Fully booked
2. If no option fits, the customer joins the waiting list
3. Preferred time, or any time, and their details
4. If a table frees up, Omakasia emails them and holds it for 30 minutes

Managed from the dining room

1. Waiting list in the dining room: day, preferred time and diners
2. Notify: Omakasia checks real availability, holds the table for 30 minutes and sends the email
3. When a booking is cancelled, the notice goes out automatically

Write to them from the booking

By email or SMS, to the address or mobile they left when booking. With templates, and it all stays in their history

Like this, in the app

Open the booking, «Messages», pick a template or type, and send

1. Open the booking
2. «Messages»: write to them from here
3. By email or SMS, to what they left when booking
4. A template with their name, the day, the time and party size, filled in when it's sent
5. By SMS, it tells you how many messages it takes
6. The email goes out with your restaurant's look and a «View my booking» button. And it stays in their history

Segmented email and SMS campaigns

By number of visits, spend, days since last visit or language. Only to customers who have given marketing consent

Customer record

Allergies, language and notes for front of house. With the POS, also their receipts, dishes, wines, tips and an activity summary

Instructions in plain language

Close a day, move a booking, launch a promotion or answer a question

Confirmation before every change

1. Slinky, your AI assistant: written or voice instructions
2. No availability at that time: it suggests the closest times
3. 20:30 selected
4. Before acting, it shows the exact change: booking, table and duration. Nothing is applied without your confirmation
5. Confirm
6. It also answers questions about the venue
7. For accounting, Slinky switches mode. What you do with buttons uses no credit