Omakasia for groups

Several restaurants.Not a single booking lost

Even if each one is different: its menu, its till, its team and its company. You see them togetherIf one restaurant is full, the booking stays in the group. A single guest profile, gifts and points at every venue, a group dashboard and central reservations. Included in Bookings. No separate module

Included in Bookings · Each venue pays only for what it usesSet it up without paying a thing
26features
7videos of the real app

The highlights

01Another venue

Full here. A table just round the corner

When a restaurant has no table at the time requested, Omakasia shows the guest the other venues in the group that do, from nearest to furthest

How it works, at a glance

A restaurant full at 20:30. Omakasia looks across the group, the guest chooses and the booking counts on the dashboard as saved

    And on the guest's phone, like this

    The guest sees how far each one is. If they pick another, the booking carries on there with the day and party size already filled in

    Also includes
    • The same for your staff: «See in the group» when creating a booking
    • If there's no room anywhere in the group, it offers the waiting list
    • Bookings that arrive this way count on the dashboard as saved bookings
    02Single profile

    One guest, one profile across the group

    Each restaurant keeps its own guest list, and the group profile builds itself from them. With VIP guests at every venue and cross-campaigns between them

    Visits, spend, allergies and preferences

    From every venue together. So any venue knows, when it opens the booking, that this is a group guest

    Also includes
    • VIP guests, with how they like to be treated and their favourite table, at every venue
    • An email to management every time a VIP books at any venue
    • Email campaigns to the group's guests, once each even if they visit several venues
    • Cross campaign: guests of one venue who have never been to another
    • Only guests who have opted in and haven't unsubscribed at any venue
    03Gifts and points

    A gift card that works across the group

    Gift cards and points work at any venue of the same company. And if you turn it on, at the other companies in the group too

    Bought at one venue, redeemed at another

    What's redeemed at another company is recorded in the monthly Settlement: who owes whom

      Also includes
      • The guest's loyalty points, on their group profile
      • Monthly settlement: the net amount between each pair of companies and the list of movements
      • CSV download for your accountant
      • How to invoice the settlements is for your accountant to decide
      04Group dashboard

      Every restaurant, with the same figures

      Each venue and the whole group, measured the same way. If a figure doesn't exist for a venue, it shows «—»: it's never estimated

      Dashboard and comparison

      Bookings, covers, occupancy, average ticket, no-shows and rating. The comparison ranks venues from best to worst against the previous period

      Targets with a traffic light

      Set each venue a sales and occupancy target, and see at a glance whether it gets there

      Also includes
      • If you switch it on, an email every morning with yesterday's close for each venue: takings, bookings, covers, no-shows, peak hour and saved bookings
      • Large bookings from every venue, on the dashboard: events asking for space
      • Events from every venue on one screen
      • Publish an event at other venues: it arrives as a draft and each one publishes it when it wants
      05Central reservations

      One phone for every restaurant

      Whoever answers the group's phone sees on one screen where there's a table on a given day for a given party size, and books at the right venue

      The same times the guest sees

      Search by day, party size and time, and book at the venue with room

      Also includes
      • An access that only opens the central, no venue
      • Move a booking from one venue to another in one step: it's created at the destination and cancelled at the origin
      • The guest gets an email with the new venue's address, and their allergies travel with the booking
      • If the destination no longer has room, the original booking is left untouched
      06Each keeps its own

      Each keeps its own. You see it all together

      Each restaurant keeps its own till, menu, team, Veri*Factu and subscription. And each person sees what's theirs: group management, everything. Area management, only their venues. Central reservations, only the central screen

      Give access with an email and pick the role

      And remove it whenever you like

      Also includes
      • The group sees them together without mixing their accounts
      • Management can enter any venue as its owner
      07Open another

      Another restaurant, without starting from scratch

      The new one copies the setup of one that already works. What's copied comes in as a draft: nothing is published until it wants

      Copy what you want and set the distances

      Floor plan and tables, services and time slots, booking types, menu, automatic messages and booking settings. Never bookings, guests, till or sales

      Also includes
      • Distances between venues decide which is offered first
      01Another venue

      How to sign up

      Included in Bookings

      Group features are included in Bookings, with no separate module. With two or more restaurants on the same account, Omakasia brings them together into a group. Each restaurant keeps its own till, menu, team, Veri*Factu and subscription, with its own modules. No fee per booking or per guest

      An example: three very different venues

      • Grill houseBookings, POS and Website€60
      • Vermouth barPOS and Cellar€30
      • CaféPOS€20
      • The groupEach venue pays only for what it uses€110 a month

      Frequently asked questions

      What happens if a restaurant in the group is full?

      Omakasia shows the customer the other venues in the group with a table at that time, or the nearest one, with the distance. If they pick one, the booking is made there without starting over. If there's no space anywhere in the group either, it tells them and, if the reason is that it's full, offers the waiting list

      Are customers shared between the group's restaurants?

      Each venue keeps its own customer base. On top of that, Omakasia builds a single group profile with each guest's visits, spend, allergies and preferences across all venues. So any venue knows, when it opens the booking, that this is a group guest

      How do I mark a guest as VIP across all venues?

      Group management marks them as VIP on their group profile, with how they like to be treated and their preferred table, and presses Save. From then on, each venue's diary flags them, and management gets an email every time they book

      Can gift cards and points be used at any restaurant in the group?

      At venues of the same company, always. If the group has several companies, management can make them valid at every venue. Then whatever is redeemed at another company is recorded in the monthly Settlement, with the net amount between each pair of companies and its CSV. Check with your accountant how to invoice it

      What does a restaurant group's management see?

      A dashboard with each venue and the whole group: bookings, covers, occupancy, average spend, no-shows and rating, plus bookings saved between venues. A comparison of venues from best to worst, and sales and occupancy targets per venue with a traffic light

      Can I have central reservations for several restaurants?

      Yes. Whoever answers the group phone searches by day, party size and time, sees where there's a table at each venue and books right there. They can have a login that only gets into central reservations, not into any venue

      Can a booking be moved from one restaurant to another?

      Yes. From the venue's diary, the booking moves to another venue in the group in one step: it's created at the destination and cancelled at the origin, and if the destination no longer has space, the original isn't touched. The customer gets an email with the new address. A booking with a deposit taken isn't moved until you deal with the deposit

      Can an area manager see only their own venues?

      Yes. Area managers see the dashboard, the comparison and the targets for the venues in their area. Group settings and the closing summary stay with group management

      Does each restaurant in the group have its own till and its own Veri*Factu?

      Yes. When you bring several restaurants together in a group, each one keeps its own till, menu, team, Veri*Factu and subscription. The group sees them together without mixing their accounts

      How much does Omakasia cost for a restaurant group?

      Group features are included in Bookings, with no separate module. Each restaurant pays only for the modules it uses. For example, a grill house with Bookings, POS and Website (€60), a vermouth bar with POS and Cellar (€30) and a café with POS (€20) add up to €110 a month, all with no commitment and no fee per booking or per guest

      26features

      And all this

      • Another venue in the group when one is full, on the booking page
      • «See in the group» for staff, when creating a booking
      • Walking or driving distance between venues
      • Waiting list if there's no room in the group
      • Saved bookings, counted on the dashboard
      • One guest profile for the group
      • VIP guests with preferred treatment and table
      • Email alert when a VIP books
      • Email campaigns to the group's guests
      • Cross campaigns between venues
      • Gift cards and points valid across the group, if you switch it on
      • Monthly settlement between companies for what's been redeemed
      • Group dashboard: each venue and the whole group
      • Venue comparison against the previous period
      • Sales and occupancy targets with a traffic light
      • Yesterday's close by email, every morning
      • Events from every venue on one screen
      • Publish an event at other venues, as a draft
      • Purchasing: what each venue pays for the same ingredient
      • Central reservations: where there's a table at every venue
      • Access to the central only
      • Move a booking from one venue to another in one step
      • Email to the guest with the new venue's address
      • Group management, area management and central
      • Each venue with its till, menu, team and Veri*Factu
      • Open a venue by copying another's setup

      The other parts of Omakasia

      Choose by venue

      What does your venue need?

      Choose your modules

      Set up Omakasia without paying a thingYou have 10 days to get your venue ready. You pay when you activate it

      Your Omakasia€40a month

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